How can I check the operating system of my device?

Modified on Wed, 22 Jul at 8:33 AM

If you need to contact us with any potential technical issues or questions, it is crucial that we know the details about the device you are using so we can try to replicate and troubleshoot that issue.

All manufacturers provide guidance on how to find this information on their websites, we have listed some of these manufacturers and their guidance for specific devices below:

Mobile devices

Apple iPhone iOS

https://support.apple.com/en-gb/108044

Google Android OS

https://support.google.com/android/answer/7680439?hl=en-GB

Samsung Galaxy

https://www.samsung.com/ae/support/mobile-devices/how-to-check-the-operating-system-of-samsung-galaxy-devices/

Desktop devices

Apple OS

https://support.apple.com/en-gb/109033

Windows

https://support.microsoft.com/en-us/windows/experience/find-information-about-your-windows-device

Please include this information and as much detail as you can, including screenshots, if you need to log a ticket.

Thank you.

The NCSU Team.